We are unable to process a refund for either of our apps, as all payments go through Apple or Google. You will therefore need to request a refund directly from the Google Play or App store.
If you're an iOS user, please follow the guidance here: https://support.apple.com/en-us/HT204084
If you're an Android user, please follow the guidance here: https://support.google.com/googleplay/thread/2133024?hl=en
- Returns of our physical products are accepted within 30 days of the shipping date. Items must be unused and returned in their original packaging.
- A refund will be issued once we have received your returned items. Refunds do not include any shipping or handling charges.