We hope that you love your Mrs Wordsmith product, but if you would like to return it, just let us know by emailing us at: info@mrswordsmith.com
All we ask in order to process a return is that you send the item back to us, in the same condition that it was delivered in, within 30 calendar days of receipt.
Please note that we do not provide free return labels. If you wish to return an item this is at your own cost and we recommend using a tracked service.
For US returns
Once we've received your email requesting a return, we'll be able to create the shipping label for you to send the product back to one of our US warehouses.
Once we receive the returned product, we will start processing the refund. You will be refunded the full amount of the original purchase, paid into the account that you used to make the purchase, within 5 - 7 business days. Just remember - before you do anything - please send us an email to let us know that you are returning your purchase!
For UK and EU returns
You can contact us via email to get our UK office address which is where you'll need to return the product to. Please include in your package, your order details, including your name so that we know who to refund. Your refund will be processed within 5-7 business days.