Account & Tech Support

Account

• Do I have to create an account to shop with you?
• What happens to my information once I register with you?
• How do I update my delivery & payment details and track subscription progress?
• How do I change or reset my password?

Technical Support

• What can I do if the payment for my order is declined?
• I'm having trouble entering the discount code, what should I do?
• I have a Partnership/Commercial enquiry, who should I contact?

Subscriptions

• What happens if I cancel my subscription?
• When can I cancel subscription?
• What happens at the end of a subscription?
• How do I cancel my subscription?
• How can I unsubscribe from Mrs Wordsmith emails?